Imprint

The official website of Resort Land & Zee is www.landenzee.nl. Resort Land & Zee makes every effort to keep this website up-to-date and to ensure that the information is user-friendly and accessible. Do you have questions or comments about the website? You can submit them using the contact form. We strive to answer your question or response within 1 working day.

Accessibility

Resort Land & Zee wants a website that is accessible to everyone. Resort Land & Zee strives to be as user-friendly as possible. Work is being done on this at various levels in digital communication: is information easy to find, does the information correspond to user expectations of the site, is the design supportive of communication, and is the platform user-friendly. Another important part of this are the web guidelines.

Website

Resort Land & Zee has a website based on MotoCMS. This is a commercial solution. The website has been locally supplemented by Resort Land & Zee with functionality to optimize digital services on the website.

Design

The design of this website was created in collaboration with 247networksupport.online, Managed IT Services.

Disclaimer

Up-to-date and Correct Information

Resort Land & Zee strives for up-to-date and correct information on this website. Despite this effort, it may happen that the information is incorrect and/or incomplete during compilation or after some time. You can therefore derive no rights from the information on our website. Resort Land & Zee accepts no liability in any case for damage resulting from use of the information on this website.

Do you come across something that is incorrect or outdated? We would appreciate it if you let us know by submitting the Feedback form.

E-mail Protocol

Accessibility

Messages sent via the booking system and the general e-mail addresses Resort Land & Zee (info@landenzee.nl) are treated by us as official letters.

E-mail addressed to personal e-mail addresses of employees of Resort Land & Zee (e.g. <personal name/employee>@landenzee.nl) will not be treated as official letters. The reason for this is that no procedural guarantee is then provided that your booking or request will be handled in a timely and correct manner.

Handling

In the handling of e-mail, a distinction is made between simple and complex questions. Simple questions relate to known facts or procedures, such as opening hours, parking rules, procedures, etc. Such questions should be handled within two days.

Complex questions or requests may take more time. You will receive an answer within a reasonable period of time. That reasonable period is at most 1 week. In some cases, handling may require more time. In this case, you will receive an acknowledgment of receipt with a new period within which we will answer your question.

Archiving

E-mail to the general e-mail addresses of Resort Land & Zee is archived in a proper and secure manner, according to the same rules that apply to letters.

Cookies

On these websites, only cookies are used for statistics. No permission is required from the visitor of the website for these analytical cookies. For more information about the use of cookies, we refer to the information about cookies on the website of the Dutch Government.

Links to Third-Party Websites

In many places we make references to external websites. Resort Land & Zee is not responsible for the content or use of these internet sites and is also not liable for the consequences of a visit to these internet sites.

Analytics

This website uses Google Analytics and SiteImprove, which are web analysis services. The purpose of this service is for Resort Land & Zee to get a picture of visitor flows and page views. Based on this information, we can better adapt parts of the website to the wishes of our visitors.

Copyright

All materials shown on this website (including texts, photos, illustrations, layout, buttons, and so on) are the property of Resort Land & Zee. The material may only be used and printed for personal, non-commercial purposes. For information about the use of the material, you can contact Resort Land & Zee.

Privacy Statement

How does Resort Land & Zee handle your personal data?

Processing Personal Data

Resort Land & Zee processes your personal data for the performance of its duties. Resort Land & Zee processes your personal data because you use our services and/or because you provide this data to us. This may concern general personal data, such as your first and last name, address details, date of birth, telephone number or e-mail address, but also sensitive personal data, such as financial data or special personal data, such as religious/philosophical beliefs, race/ethnic origin, political views or medical data or your BSN.

Processing Purposes/Lawful Basis

Resort Land & Zee collects and processes personal data only for the intended purposes and uses personal data only based on a legal basis.

These are:

• Unambiguous consent from you as the data subject
• Necessary for the performance of a contract
• Necessary for compliance with a (legal) obligation
• Necessary for the protection of a vital interest
• Necessary for the performance of a task carried out in the public interest or in the exercise of official authority.

To guarantee your right to privacy, Resort Land & Zee handles your personal data with the utmost care and confidentiality. For the purpose for which we process your personal data, we limit the infringement of your personal privacy as much as possible.

Sharing with Third Parties

Resort Land & Zee generally does not provide your data to third parties. It happens that we outsource the processing of your data to an external party. We do this for the performance of our agreement with you or to comply with a legal obligation. With organizations that process your data on our behalf, we conclude a so-called processor agreement. In this, we make agreements about the security and confidentiality of your personal data to ensure the same level of security and confidentiality of the personal data.

Security

Resort Land & Zee takes appropriate security measures to prevent misuse, loss, unauthorized access, and other unwanted actions with personal data. These measures comply with applicable security standards.

In addition to technical security measures and procedures such as encrypting personal data and access controls to computer systems, our employees have a duty of confidentiality. Not every employee may view or use your personal data, let alone pass it on to third parties. Access to personal data is only given to employees who need your data for the performance of their work and who are authorized to do so. Data protection within the organization supervises compliance with legal privacy rules.

Retention of Personal Data

Resort Land & Zee does not store the collected personal data longer than strictly necessary for the purpose for which the data was processed. Resort Land & Zee adheres to the statutory retention periods and then destroys your data.

Guaranteeing Your Privacy

Based on the General Data Protection Regulation, you have a number of rights, which are:

• Right of access (Article 15 GDPR)
• Right to rectification (Article 16 GDPR)
• Right to erasure (right to be forgotten) (Article 17 GDPR)
• Right to restriction of processing (Article 18 GDPR)
• Right to data portability (Article 20 GDPR)
• Right to object to processing (Article 21 GDPR)
• Right not to be subject to automated individual decision-making/profiling (Article 22 GDPR)

It is important that you can identify yourself and demonstrate that the data you wish to view, correct, delete, restrict or transfer actually belongs to you. It is not permitted to view data of other persons.

If you wish to exercise any of these rights, please contact us.

Personal Data on the Website

Resort Land & Zee uses personal data collected via this site only for the purpose for which you provide it. We comply with the General Data Protection Regulation. When you visit our website, data is recorded. This gives us information about the number of visitors, which pages are most visited or the times of visit.

This information is never used to identify individual persons. Resort Land & Zee attaches great importance to the protection of your privacy, also when visiting the website and the online booking platform. The personal information you provide to us is always treated confidentially. How much and what information we receive from you on our website depends on your use of the website.

Resort Land & Zee primarily processes personal data to enable website visitors to actively use the website. For example, if you fill out a contact or inquiry form, we use the personal data entered to respond to your request (by phone, post, or email).

Cookies

Resort Land & Zee only uses technical and functional cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone during your first visit to this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

Additional Information

Additional information about how we handle personal data within Resort Land & Zee can be found in our General Privacy Policy. If you have any questions about this privacy statement, please contact us by e-mail. Of course, we are happy to help you if you have complaints about the processing of your personal data.

Should you nevertheless not be satisfied in the event of a dispute, you also have the right to legal advice or to submit a complaint to the privacy supervisory authority, the Dutch Data Protection Authority, based on privacy legislation.

If you want to know more about privacy, please visit the website of the Dutch Data Protection Authority.

Applicable Law

Dutch law applies to this privacy statement.

Amendment to Privacy Law

Resort Land & Zee may amend this privacy statement at any time, without prior warning. Changes take effect from the moment they are published on the website of Resort Land & Zee, www.landenzee.nl. We recommend that you consult this privacy statement regularly so that you are aware of the changes.